Shipping Policy

Finesse Food and Catering Services strives to provide a seamless and reliable shipping experience for our customers. While our primary services include full catering, luxury cakes, treats, party rentals, and cake vendor options, we understand the need for timely and secure delivery when applicable.

Shipping Availability: Please note that shipping availability may vary depending on the nature of the service requested. Full catering, party rentals, and on-site cake vendor services may not require shipping, as they are typically provided directly at the event location. However, for luxury cakes and treats that are eligible for shipping, we offer the following guidelines:
Delivery Methods: We utilize trusted shipping carriers to deliver our luxury cakes and treats. The specific carrier and delivery method will be determined based on factors such as destination, item weight, and shipping address.
Shipping Fees: Shipping fees will be calculated and added to your order during the checkout process. The cost will vary based on the size, weight, and destination of the package. Any applicable taxes or customs duties will be the responsibility of the customer.
Packaging and Handling: We take utmost care in packaging our luxury cakes and treats to ensure they arrive in pristine condition. Special packaging materials and techniques are employed to maintain freshness and prevent damage during transit.
Delivery Timeframes: The estimated delivery timeframe will be provided at the time of order placement. However, please note that unforeseen circumstances such as weather conditions or carrier delays may impact delivery times. We recommend placing your order well in advance to allow for any potential delays.
Tracking and Communication: Once your order has been shipped, we will provide you with tracking information, allowing you to monitor the progress of your shipment. In case of any delivery concerns or inquiries, our customer service team will be available to assist you.
International Shipping: We strive to accommodate international shipping requests whenever possible. However, please be aware that international shipments may be subject to customs regulations and import duties imposed by the destination country. These additional charges are the responsibility of the customer.

Please note that certain perishable items or customized orders may have specific shipping restrictions. We will inform you of any such limitations during the ordering process.

Should you have any questions or concerns regarding our shipping policy, please feel free to contact our customer service team for assistance.

We use this information solely for the purpose of providing our services and communicating with you about your order or event. We do not share your personal information with third parties unless required by law or with your explicit consent. We take appropriate measures to ensure the security and confidentiality of the information we collect, utilizing industry-standard security protocols and safeguards.

Our website may use cookies or similar technologies to enhance your browsing experience and gather non-personal information for analytical purposes. These cookies do not collect personally identifiable information and can be managed or disabled through your web browser settings.

By engaging with our services, you acknowledge and consent to the collection, use, and storage of your personal information as described in this privacy policy. We continually review and update our privacy practices to ensure compliance with applicable laws and regulations. If you have any concerns or questions regarding the privacy of your personal information, please contact us.